Privacy Policy

Effective Date: 9 June 2024

At Saferx.co.uk, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy sets out how we collect, use, store, and share your information, as well as your rights under the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws. Please read this policy carefully to understand our practices.

1. Information We Collect

We collect the following types of information:

a) Personal Information You Provide

  • Account details: When you register or use our services, we may collect your name, email address, postal address, telephone number, and other similar information.
  • Healthcare information: To provide our services, you may share sensitive health information, prescriptions, or a medical history.
  • Payment information: If purchases are made through our website, your payment details will be processed securely by approved third-party providers.

b) Automatically Collected Information

  • Device and usage data: This includes your IP address, browser type, operating system, and pages visited. Such information is collected through cookies, web beacons, or similar technologies.
  • Location data: If enabled, we may collect location information from your device to provide relevant, location-based services.

c) Cookies and Similar Technologies

We use cookies to improve your experience on our website. Please refer to Section 6 (Cookies) for further information.

2. How We Use Your Information

Personal data is processed for the following purposes:

  • Service delivery: To provide, personalise, and maintain our services.
  • Customer support: To respond to queries, resolve issues, and provide technical assistance.
  • Legal compliance: To comply with our regulatory and legal obligations under UK law.
  • Marketing (optional): With your agreement, we may send you information about our products or services. You may opt out at any time.

3. How We Store Your Information

Your personal data is stored securely on Microsoft Azure servers, which are based in the United Kingdom or within the European Economic Area (EEA). We only retain your data for as long as necessary to meet legal obligations or to fulfil the purposes for which it was collected.

We implement strict security measures, including encryption, firewalls, and access control protocols, to protect your data from unauthorised access, alteration, or disclosure.

4. Sharing Your Information

We only share your information in the following circumstances:

  • Service providers: With trusted third-party partners who assist in delivering our services (such as payment processors or IT support).
  • Legal requirements: Where required by law, regulation, or a government authority.
  • Business transactions (if applicable): In the event of a merger or acquisition, your data may be disclosed to or transferred to the new entity.

We never sell your data to third parties for marketing purposes.

5. Your Rights

Under the UK GDPR, you have rights regarding your personal information, including:

  • Access: Requesting a copy of your data.
  • Correction: Amending any inaccuracies in the information we hold.
  • Erasure ("Right to be forgotten"): Asking for your personal data to be deleted, subject to certain conditions.
  • Restriction: Requesting limitations on how your data is processed in specific circumstances.
  • Portability: Requesting your data in a structured, machine-readable format for transfer to another organisation.
  • Objection: Objecting to processing for reasons related to your particular situation, or opting out of direct marketing.

To exercise your rights, please contact us as detailed in Section 8.

6. Cookies

Cookies are small files saved on your device when you visit our website. They help us assess website traffic, improve functionality, and personalise your experience.

Types of cookies we use:

  • Strictly necessary cookies (essential for website operation).
  • Performance cookies (help analyse site performance and usage).
  • Functional cookies (remember your preferences to improve usability).
  • Targeting cookies (for personalised marketing, with your explicit consent).

You can manage your cookie preferences through your browser settings. For more detail, please see our Cookie Policy

7. Third-Party Websites

Our website may contain links to external sites. This Privacy Policy does not cover your use of external websites, and we cannot accept responsibility for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal infromation

8. Contact Us

If you have any questions about this policy, concerns about your data, or wish to exercise your rights, you can contact us at:

Saferx.co.uk

Email: support©saferx.co.uk

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law or our operational practices. When we do, we will update the "Effective Date" above. Please check back regularly to keep informed about how we protect your information.

Thank you for trusting Saferx.co.uk with your personal information. We are dedicated to protecting your privacy.

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